My IPhone Cannot Connect To ITunes

written by: luis84•edited by: Simon Hill •updated: 10/7/2010

When your iPhone decides to halt connecting to iTunes so what can you blame, Is it the hardware, the software, is it the iPhone or iTunes, This helpful guide will allow you to find some solutions for common problems such as when iTunes is not going to load support.

slide 1 of 3

iTunes has been the official software for interacting with the iPhone, since the first iPhone was published. There have been many other

programs to copy some in the functionality, however, iTunes is needed for the majority of interactions using the iPhone. iTunes uses a set of Mobile Device drivers to realize the ability to "interact" while using iPhone.

These drivers can become corrupt, or damaged. When this occurs, it becomes impossible for iTunes to communicate using the iPhone and so many different errors occur. In addition, problems with the dock connectors, cables and USB ports can happen. These problems can often lead to error messages with iTunes which are not able to explain the particular problem. You may find your iPhone is not going to connect to the iTunes store or iTunes is not going to load support to your iPhone.

There are several different ways to troubleshoot and connect these problems. This guide will handle the most popular problems, including those in connection with jailbroken iPhones

slide 2 of 3

Software Problems

The most common problems linked to connections and restores are software problems. Software problems can take place when iTunes or even the Mobile Device Support drivers become corrupted. These drivers now come packaged with iTunes.

The solution to these issues is actually a similar. Some common problems which may indicate a software issue are highlighted below:

Plugging the iPhone in the USB port will not have any effect.

iTunes gives a blunder on restore.

iTunes is not going to load properly.

iTunes gives an oversight when it is launched.

iPhone doesn't appear in devices list in iTunes.

Most from the above indicate a software problem. Some of the above might be either hardware or software related. Below are a list of solutions to try, as a way. These solutions will typically resolve most software related problems using the iPhone:

Reset the iPhone by holding the sleep/wake button and the home button down for around 10 secs.

Uninstall iTunes completely.

Install the most up-to-date version of iTunes through the iTunes website

Advertisement

Ensure you do have a valid connection to the internet. (Common problem when iPhone cannot hook up with iTunes store).

slide 3 of 3

Hardware Problems

Hardware problems might also occur with all the iPhone. Most in the problems that prevent the iPhone from connecting to iTunes aren't problems while using actual hardware about the iPhone, in reality they are problems using the hardware that connects the iPhone to the computer. Here are some symptoms of potential hardware problems:

iPhone quickly connects and disconnects from iTunes.

iPhone is connected but iTunes won't recognize it.

iPhone connects but does not restore or gives a mistake message.

There are several possible solutions. Regardless of how minor these seem, they certainly actually help. iTunes is quite picky about things and could work with one cable rather than the other, it might even work with one USB port and never the other. Trying these simple solutions can help:

Clean iPhone dock connector with Q-tip and phone cleaner.

Use different USB Cable/Official USB Cable (aftermarket cables often fail on restore).

Try another USB port.

Use a Desktop not only a Laptop (USB ports on laptops tend to be more problematic).

Try a different computer.

Popular Pages

Related Topics:

written by: luis84•edited by: Simon Hill •updated: 10/7/2010

When your iPhone decides to avoid connecting to iTunes what can you blame, Is it the hardware, the application, would it be the iPhone or iTunes, This helpful guide will assist you to find some solutions for common problems including when iTunes will not load support.

slide 1 of 3

iTunes has been the official software for interacting with the iPhone, because the first iPhone was released. There have been many other

programs to copy some from the functionality, however, iTunes is essential for the majority of interactions using the iPhone. iTunes relies on a set of Mobile Device drivers to realize the ability to "interact" with the iPhone.

These drivers could become corrupt, or damaged. When this occurs, it will become impossible for iTunes to communicate with all the iPhone and so many different errors occur. In addition, problems using the dock connectors, cables and USB ports can occur. These problems can often lead to error messages with iTunes which don't explain your problem. You may find your iPhone won't connect to the iTunes store or iTunes is not going to load support for your iPhone.

There are several different ways to troubleshoot and fasten these problems. This guide will handle the most typical problems, including those related to jailbroken iPhones

slide 2 of 3

Software Problems

The most common problems linked to connections and restores are software problems. Software problems may appear when iTunes or the Mobile Device Support drivers become corrupted. These drivers now come packaged with iTunes.

The solution to these issues is actually exactly the same. Some common problems which can indicate a software issue are highlighted below:

Plugging the iPhone into the USB port doesn't have any effect.

iTunes gives a mistake on restore.

iTunes will not likely load properly.

iTunes gives a mistake when it is launched.

iPhone does not appear in devices list in iTunes.

Most in the above indicate a software problem. Some with the above could be either hardware or software related. Below are a directory of solutions to try, to be able. These solutions will typically resolve most software related problems using the iPhone:

Reset the iPhone by holding the sleep/wake button and the home button down for 10 seconds.

Uninstall iTunes completely.

Install the most recent version of iTunes from your iTunes website

Advertisement

Ensure you have a valid net connection. (Common problem when iPhone cannot hook up with iTunes store).

slide 3 of 3

Hardware Problems

Hardware problems could also occur while using iPhone. Most from the problems that prevent the iPhone from connecting to iTunes usually are not problems while using actual hardware about the iPhone, the truth is they are problems with all the hardware that connects the iPhone to the computer. Here are some symptoms of potential hardware problems:

iPhone quickly connects and disconnects from iTunes.

iPhone is connected but iTunes won't recognize it.

iPhone connects but ceases to restore or gives a mistake message.

There are some possible solutions. Regardless of how minor these seem, they actually do actually help. iTunes is incredibly picky about things and could work with one cable instead of the other, it could even help one USB port and never the other. Trying these simple solutions can help:

Clean iPhone dock connector with Q-tip and make contact with cleaner.

Use different USB Cable/Official USB Cable (aftermarket cables often fail on restore).

Try an alternative USB port.

Use a Desktop not only a Laptop (USB ports on laptops are more problematic).

Try a different computer.