How To Rescue Your Photos From The My Secret Folder IPhone App

Updated on January 13, 2018 Bill Yovino moreBill has been an information systems professional for more than twenty years. He enjoys writing about cooking and local history. Contact Author Crowdfunding to Fix a Software Problem, If you have upgraded your iPhone or iPad to iOS 11, the My Secret Folder app will no longer work and you can't retrieve your files via the app. This article will show you how to recover those files using other means. Red Knight Interactive, the creators of the app, have started a crowdfunding page to raise money to fix the problem. I'm sure their intentions are pure, but skeptics might see it differently. Here is a quote from the page. Don't despair. There is a way to recover your files from the My Secret Folder app without waiting for Red Knight to reach their crowdfunding goal. The methods shown below are for PC but will work on Mac with some modifications that are probably obvious to Mac users.

A PC or Mac that has iTunes installed. Your iPhone or iPad that has My Secret Folder containing your files. Going forward I will refer to iPhones but these instructions are the same for iPads. Connect your iPhone to your computer via the USB cable. Click on the device icon as circled in the screenshot below. Make sure "This Computer" is checked and "Encrypt iPhone backup" is NOT checked. Click the "Back Up Now" button and wait for it to complete. It can take several minutes depending on the size of the backup and the speed of your computer. If you haven't already installed iExplorer on your computer, do so before proceeding. The link for the free download is above. Launch iExplorer on your computer. Find the device name in the list on the left side. Expand the choices by clicking on the arrow to the left of the device name. Click on "Backup" to see if this is the most recent backup.

Scroll down to find "com.red.msf". Note: If you have the "Lite" version of My Secret Folder, look for "com.red.msflite". If you have an older version, try looking for "com.brightai.SecretFolder". I've noticed that video files are saved with their proper file extensions but on my PC, the photos are saved without an extension. Renaming them and adding ".png" did the trick for me. If that doesn't work, try ".jpg". Some applications will open an image file even if it has the wrong extension, some won't. If you still can't view them and have a Windows-based PC, try downloading the freeware program Irfanview, which can work with many types of image files. It will open the file and rename it with the correct extension. I've installed the "Lock Photos Secret Photo Vault" app by Mo Wellin from the App Store as a replacement for My Secret Folder. The free version works well but it plays a commercial each time you open it.

I chose this app because of the reviews but there are other similar apps available. Post CommentNo HTML is allowed in comments, but URLs will be hyperlinked. Comments are not for promoting your articles or other sites. Michael Green - I saw that. Some people with older versions of the app will still need to use this method. I would be reluctant to trust them going forward, so I suggest you find another app to store your files. As long as you have the space, there is no harm in keeping two sets of them. They’ve updated the app so it is compatible with the new iOS! JEP, I'm not familiar with Secure Vault but I'm guessing this might still work for you. You backup your entire iPhone or iPad in iTunes, not just the app. None of these worked for me. My app is called Secure Vault but maybe was an earlier iteration. I could find the folder (on a mac) but there are no files.

I went into itunes and there doesnt seem to be a way for me to make the backup select that app as a backup. I can see there are about 7gigs in the app, but I dont think I can figure out how to get it to back up that actual content of the app. I found them in the com.brightai folder. Thank you Bill and Donna. You guys are great! Donna. Thanks for that information. I'll add it to the article. Thank you so much! Larry. Do you have the "Light" version of My Secret Folder, If so, look for "com.red.msflite" in your backup. Thank you so so much! You're a living legend. They will write stories and sing songs of your heroism. VF. So glad that it helped you. Thanks for the kind words! You are the best, I was able to retrieve all my stuff, and it didn’t work as first then I rename all the pictures with .png. Now I have all my stuff. Thanks Bill, not the end of the world if unrecoverable! Hi Seb, I added a note and tried retrieving it but have had no success. Hi Seb. The version of the app on my iPad2 is v1.2. I'm not sure if that was from Red Knight or the previous owner. I didn't have any text files on it but I'll add some and see if I can rescue them. Check back here in a couple of days. I have the original app by BrightAI, so the Red Knight update won't help me apparently. I've recovered the cached photos from this method, but not the text files - do you have any idea how I could recover those,