Tips For Best Performance

Android phones are growing in popularity and sometimes Ford Sync users should use a maintenance workshop for the best performance. Sometimes Android phones just aren't "paired" correctly from the beginning. This could distort the Bluetooth connection over time and this could result in poor performance. Just like a home or office computer, a Sync owner needs to sometime to "maintenance" to keep their Sync system running properly. If your Sync system doesn't operate well, then you may need to do a "Re-Pair" procedure (also called "Clean Pairing.").

This is a multi-step process for clearing out your former Bluetooth connection and reestablishing a fresh connection. Here is multi-step process for on-going maintenance of your Sync hands-free system. Now, completely power down your phone for several minutes. Push the "Phone Icon" on your steering wheel, on a center console button (if equipped), push the "Phone" button on the MyFord system, or tap the upper left corner of the MyFord Touch system.

This brings up the "Phone Menu" on your Sync display console. Use the Tuning Knob (if equipped) or the Up/Down arrows to move through the Topics. Go to System Settings, then push OK (on the steering wheel or on the console). The system will say "Confirm Delete," push OK. Go to the menu, select "Return," push OK. Now select "Add Bluetooth Device" from menu and push OK. Turn on your handset phone. Let is completely power up.

The Sync voice will say, "Push OK to begin pairing a device." Push OK. The Sync system will display a 6-digit PIN, on most phones this is what you will use. 3. Pairing the iPhone and most phones. Turn on Bluetooth (if it's not already on). Go to the Trusted Devices/Add Device area. When you see a tab that says "Sync" then tap that, a secondary screen appears. Enter the 6-digit PIN displayed on the vehicle's console. On some newer models, the Sync system will send a new number that matches on already received on your phone.

Push OK, Accept or Connect on your console and on the phone. 4. Pairing the Android-based phone. When you see the 6-digit PIN displayed on the console, then use the Tuning Knob (or Up/Down Arrows) to select "Special PIN," push OK. Turn on Bluetooth (if it's not already on). Go to the Trusted Devices/Add Device area. When you see a tab that says "Sync," then tap that. When a secondary screen appears and enter the "0000" PIN. On some newer models, the phone will automatically accept the "0000" PIN without having to input it.

Push OK, Accept or Connect on your console and on the phone. Once your Sync system recognizes your phone it will begin to ask questions such as "Turn on 911 Assist," Push OK or Yes. Android-based phones may chirp, or sound an alarm, and you will be a screen on your phone momentarily. Be sure to tap to check the box that says "Always Connect." Then push the "pair" button on your phone for the MAP access, PBAF access screen, or other access protocol screens.

Your console will show questions, such as "Set as Primary Phone," Push OK twice. Set "911 Assist to ON" push OK twice. The Sync system will ask if you want to Download Phone Book, then push OK or Yes. During pairing, your Android phone may notify you that SYNC wants to access your messages and phonebook. Choose Always Allow/Connect and check "Yes". On the MyFord Touch system, a single screen will appear with the multiple questions. Tap the screen to select and accept your choices.

Then the screen may show "Phone Redial." If so, push the hold the Phone icon on the steering wheel for about five seconds and let go. The console screen should now be clear, or defaults back to the radio or media playing on your Audio system. Now, try to use the steering wheel controls to see if the system is working properly. In a normal tone and pace say the complete 10-digit phone number.

The Voice will repeat the number (and show it on the console screen). If OK, say "Dial", after you hear the Sync tone. If the Sync System does not respond with the correct information, then press and hold the Phone icon for a few seconds. Release the phone icon and press the "Voice" button again to start the process again.

Give the Phone icon on the steering wheel a quick push. On a MyFord System, you will see on your center console screen the Called ID number or name, plus the words "Accept" and "End." Push the appropriate button underneath to Answer the call, or to "Reject" the call. Rejected calls are sent to your phone's voice mail. When finished with a call, press the hold the Phone icon on your steering wheel for about five seconds and release. Or, with the MyFord or MyFord Touch systems you can push the "End Call" button on the console.