If any of these is not present, then you won’t be able to use your HomePod. You should also make sure Bluetooth is switched on on your iPhone. Not all of the above problems will trigger the dreaded Blank White Screen of HomePod Death. If you don’t have Two-Factor authentication enabled on your Apple ID, for example, you will be prompted to set it up.
The main problem comes from not having the Apple Music or Home apps installed. The HomePod uses Apple Music to play tunes, so you need to have an active subscription running. If not, then your iPhone will flash up a panel inviting you to sign up. However, if you have removed the Music app from your iPhone, then this invitation panel just shows up blank.
To fix this blank white screen, you need too tap the little X at the top right of this panel, and then head to the App Store to re-install the Music App. Here’s a link to the Apple Music app so you don’t need to search for it. The HomePod’s settings are all accessed through the Home app, which you may also have uninstalled at some point.
To re-download the Home app, head to this page on the App Store and grab it. Now you can just restart the HomePod setup process by holding your iPhone near the HomePod and waiting for the setup “wizard” to launch again. If that doesn’t work, you can perform a factory reset of your HomePod, to ensure you’re starting from scratch. To perform a factory reset on your HomePod, the easiest way is to remove the HomePod from your Home setup using the Home app. That’s it. You should be able to go ahead and start over. 1. Unplug the HomePod, then plug it in again. 2. Press and hold the top of the HomePod, keeping your fingers there while the white light turns red. 4. Eventually you’ll hear three beeps. Your HomePod is now reset.
If your iPhone X displays the “No Service” symbol and you can’t connect your cellular provider’s network, here’s what to do. First, restart your phone. This typically fixes the issue, at least temporarily. If that doesn’t help, check your service provider for outages. You can do that on social media sites like Twitter and you’ll also want to check Down Detector.
If your provider’s network is up, flip on Airplane Mode for 30 seconds before turning it off. Check your iPhone X’s connection again. If that still doesn’t alleviate the issue, toggle Cellular Data and/or LTE off and on. Off. Turn it back on when you need to. Toggle Off. Toggle it back on and check your connection.
If you can’t find a fix for your iPhone X in the sections above, here are a few more resources. Head to Apple’s discussion forums and ask for help. You can also ping Apple Support on Twitter or make contact with support on the company’s website. If you can’t or don’t want to downgrade, you can schedule an appointment to see a Genius at your local Apple Store.
You can also go nuclear and factory reset your iPhone X. Factory resetting your device will wipe everything stored on the iPhone X and return it to the way it was when you first took it out of the box. Make sure backup all of your important data before you make this move. Erase All Content and Settings. Again, a factory reset should only be used as a last resort.
If you skipped iOS 11.3, your iOS 11.3.1 update comes with 27 additional patches for potential exploits. Those of you lingering on iOS 11.2.6 would be wise to make the move sooner rather than later. If you missed iOS 11.3, your iOS 11.3.1 update also includes a new privacy feature. When an Apple feature wants to use your personal information, an icon now appears with a link to access detailed information about how your data will be used and protected.
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