It promised to be a futuristic solution to securing your phone but Apple's Face ID is causing problems for some of its users. To perform a hard reset, turn off the iPhone X by holding down the side button along with either volume button. Drag the ‘slide to power off’ slider to shut down the phone, and wait for the screen to go black.
Hold down the side button to boot the phone up again. This should resolve the issue, but if Face ID is still not working, you will need to contact Apple Support. The problem emerged with iOS 11.2, itself created to fix another bug in the Apple operating system that was causing some phones to constantly crash.
For some users a 'soft' reset, turning the handset off and then on again, may resolve the issue. However, there are reports on social media of some frustrated Apple fans who have been unsuccessful with this workaround. Twitter user Todd Nichols said: 'Seriously @Apple ! FAIL for such an expensive phone.
Anyone who is unable to resolve the glitch with a soft reset should try a 'hard' reset instead. To perform a hard reset, turn off the iPhone X by holding down the side button along with either volume button. Drag the ‘slide to power off’ slider to shut down the phone, and wait for the screen to go black.
Hold down the side button to boot the phone up again. This should resolve the issued, but if Face ID is still not working, you will need to contact Apple Support. This is not the first time that Face ID has come under fire. Apple co-founder Steve Wozniak expressed concerns about whether the Face ID feature would work just days before the smartphone's release.
The findings suggest that face recognition is not yet mature enough to guarantee security for computers and smartphones, according to experts. OS 11.2 introduces Apple Pay Cash to send, request, and receive money from friends and family with Apple Pay, using messages or by asking Siri. This feature is currently only available to users in the US.
MailOnline has contacted Apple for more information on when it might launch globally. The mask was made just one week after the iPhone X officially went on sale, by researchers from Ha Noi-based Bkav. The researchers set up the Face ID feature as normal with a human face, before creating a mask of that face using a 3D printer, with a nose created by an artist from silicone.
The eyes were represented with 2D images, while the 'skin was also hand-made to trick Apple's AI', according to the team. This is not the first time that Face ID has come under fire. The device has just been turned on or restarted. The device hasn't been unlocked for more than 48 hours. The passcode hasn't been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours. The device has received a remote lock command. After five unsuccessful attempts to match a face.
After initiating power off/Emergency SOS by pressing and holding either volume button and the side button simultaneously for 2 seconds. In a video posted to YouTube within days of the finding, Sana Sherwani from New York showed how FaceID registered both her face and that of her son Ammar, giving the youngster instant access to his mother's phone.
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