As we've mentioned, individual apps might need some attention—particularly your games. Check whether the program lets you save your hard-earned high scores to the cloud or to another device. Some games will take advantage of the automatic backups provided by Google and Apple, but some won't. Again, check with the developer if the game's menus or options don't make its backup status clear.
The biggest headaches come when you're switching between Android and iOS—perhaps unsurprisingly, Apple and Google both want to make it very hard for you to leave. Your Android backups won't work on your new iPhone, and your iCloud or iTunes backups won't be compatible with your shiny new Android handset.
Oh, and you also need to deregister iMessage before you switch from iOS to Android. At the same time, Apple and Google are eager to tempt you over to their platform, and have written official guides on making the switch. If you're moving from Android to iOS, consult Apple's guide: There's an official Move to iOS app which will move over most of your stuff, including messages and photos.
If you're going the other way, look up Google's instructions, which bring contacts, calendars, photos, and videos via Google Drive. One of your biggest problems will be third-party apps, especially if you're going from Apple phones to Google-powered ones. The only app Apple makes available on Android is Apple Music, so you won't be able to transfer your iTunes library or documents you've made in Pages. Going the other way is much more straightforward, because just about all of Google's apps are available in iOS form, which eases the transition.
Just work methodically through your apps and make sure anything you absolutely need will be available on your new handset once you wipe your old one. If you can't figure out how to make that happen, a quick web search or an email to the developer (find contact details on the app's store listing) should do the trick.
If iCloud Backup is unavailable, check back later to see if iCloud Backup is available yet and try again. One of the most common reasons for a failed iCloud backup is a lack of sufficient iCloud storage. Your iPhone won't be able to automatically back up to the cloud if there isn't enough storage space left for the entire backup. Everyone who signs up for an iCloud account receives 5 GB of free storage space, but that can get eaten up quickly. Open your Settings app and tap on your name at the top of the page.
Tap on the iCloud option; this will take you to a page where you can view your iCloud storage at the top. If your storage is maxed out, read on to learn how to clear some space or buy more iCloud storage. If your iPhone can't back up to the cloud because your storage is too full, you can change your iCloud storage plan.
You can also do things like deleting old backups to free up space or check these five storage hogs for ways to make room on your iPhone. Did your iCloud Backup fail, or is it just taking longer than you expected, If your iPhone displays a message that says, "your device is being restored," this means the backup is incomplete, but still working to finish.
Stay connected to your Wi-Fi network and power source and let the backup conclude. Your backup may be slower than usual if your Wi-Fi connection isn't up to speed or you have a large amount of data and settings to save. Similarly, you may receive a notification that reads something like, "Restoring 700 of 1800 items." This type of notification also indicates that the iCloud Backup is still in process; stay connected to Wi-Fi and power until it's finished.
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