First off, check the USB cable that you’re using. Many times, while the iPhone/iPad connects (and iTunes recognizes the device) successfully, there are instances where the cable turns out to be the problem. Intermittent connectivity, may be, Silly as the fix sounds, don’t discount this. When you try to restore from a backup, you might run into disk space issues. In order to fix an “insufficient disk space” error when you are trying to restore from a backup, the easiest thing to do is clear some space off the disk (typically, C:/ for Windows).
Make sure you’ve got the latest iTunes version. You can click on About → Check for updates and make sure it’s the latest version of iTunes that you’re running. This is quite important because, for some reason, Apple has this nasty habit of getting features go berserk in older software. You’ll hear this a million times everywhere in the Apple community: update your iTunes to the latest version. It saves a lot of trouble. Now, this is where it gets exciting. In most “corrupt backup” cases, this is a viable solution (that has worked a lot many times).
1. Quit iTunes first. Copy the backup folder(s) to your desktop. Open the Library folder in your home folder. 3. Now, open iTunes. 4. On Windows, click Edit from the menu and then on Preferences. 4. On Mac, click iTunes on the menu and then on Preferences. 6. Under Device Backups, select all.
7. Click Delete Backup. 8. Now, copy the backup folders from the desktop and move them back to the Backup/ folder. 9. Restart iTunes and try to restore now. Sometimes, restarting your iPhone does the trick. When you run into backup-restore issues, try disconnecting everything, restarting your iPhone and starting all over again.
It’s best to connect with a USB cable and not over Wi-Fi, because the full backups can be extremely large. Depending on the size of the contents on your iPhone, the backup may be fairly quick, or it may be slow. If it’s been a while since your last backup and you’ve acquired a lot of new content since then, the backup could take a significant period of time; just be patient. On the Mac, all iTunes backups are stored in the same default location.
G you can paste the path listed above to quickly access your iTunes backup folder. Inside of the iTunes backup folder, you should see at least one oddly named folder, which corresponds to your device’s backup. The time stamp of the folder should match the time when you last performed a backup for your device. If you’ve backed up multiple iOS devices to the same computer, you’ll see multiple folders here. I always like to keep my backup folder clear of clutter, so I will delete any old backup folders that are no longer relevant to me.
Obviously, you’ll need to exercise caution when doing this to ensure that you don’t delete a needed backup. The backup that we just performed wasn’t just done to be safe; it’s necessary so that we can extract the Messages app contents in order to move it to a clean device.
To do this, we’ll need to use iBackupBot. We will extract all SMS, text messages, and Messages data. BackupBot is smart enough to know the location of your backups, and it will automatically look for and find your backup folder upon launching the app. When you first launch iBackupBot, you’ll see a pop-up window that says Loading backup information… Depending on the size and quantity of your backups, this could take a significant amount of time.
Just be patient as iBackupBot does its thing. Once iBackupBot is finished loading all of information from your backup folders, you should see its main interface screen. On the left side of the interface, you’ll notice a section for devices and a section for backups. Under the devices section, you should, in theory, see the device for which you just performed a full backup. If you select this device, you’ll see detailed information about it in the main interface window. Under the backups section as listed above, find your device and click the disclosure triangle beside System Files.
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